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Privacy Policy

Confidentiality The "Azerbaijan Children's Hotline" service has a document on confidentiality, which indicates the confidentiality of information obtained from children and other applicants. During the operation of the "Azerbaijan Children's Hotline" service, employees were informed that they are responsible for protecting the confidentiality and privacy of all documents provided and stored at their place of work, and in general, the information stored or used by the hotline, as well as the data and documents of the persons/institutions who applied to the hotline. At the same time, information was also given that all information and documents should not be transferred to others. The employees of the "Azerbaijan Children's Hotline" service provide a written guarantee to preserve the privacy and confidentiality of any information and documents they come across or use during the period of their operation, as well as after the termination of the operation of the hotline. According to this document, this document was available for customers contacting the "Azerbaijan Children's Hotline" service. "Azerbaijan Children's Hotline" service provides training to its counselors on the limits of confidentiality. The "Azerbaijan Children's Hotline" service informs the clients that in which cases the information about them will not be kept confidential. "Azerbaijan Children's Hotline" service has a strategy for responding to media inquiries regarding confidentiality. "Azerbaijan Children's Hotline" service determines that no information about the child or his family is provided, and in no case is it used in advertising materials.